Who we are
Through digital transformation, BetterGov is focused on making public service better. Our mission is to bridge the gap between government and citizens, harnessing the power of digital, cloud, and people focused technologies.
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Cost Savings
Partnering with BetterGov, collectively our clients have achieved over £30m savings in recurring expenditure, ensuring value for money.
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Diversity
Making up forty percent of the team and with over 8 different nationalities, BetterGov continue to employ a diverse workforce, reflective of the multicultural society we live in.
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People
BetterGov consultants who have been instrumental in delivering exceptional services to our Public Sector clients.
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Client Retention
Currently 85 percent of our clients have asked us to provide further services after our initial engagement – true testimony to our incredible staff.
The BetterGov Journey
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BetterGov was founded in February 2016 in response to the challenges local government faced in implementing critical social care case management systems. It was clear that councils needed specialist business and technology support, and that poorly implemented systems had a direct and lasting impact on vulnerable citizens. Driven by this understanding, BetterGov was established to deliver a better approach, combining deep domain knowledge with high‑quality delivery and a focus on measurable outcomes. This swiftly led to BetterGov becoming a trusted strategic delivery partner for social care IT programmes. By 2020, following the successful delivery of more than a dozen social care IT projects, BetterGov implemented the UK’s first single shared case management and finance system across three councils.
Organic Growth
An expansion of services into implementing other complex systems such as Health, Education, Housing and Finance was natural for the team, and resulted in BetterGov working with its first NHS client in 2020. By now the BetterGov consultants were recognised for not only focusing our involvement on delivering outcomes, but also empowering teams by transferring knowledge and upskilling internal staff. With growth in the both the leadership and operational team, our capabilities further developed, and early in 2020 BetterGov successfully made its first footprint in the Central Government market, delivering a large-scale cloud migration project. Since then, BetterGov have created and improved digital products and services for central government clients, following Government Digital Service (GDS) standards and Technology Code of Practice.
Continuing to Make it Better
Through our Digital Transformation services, BetterGov continue to exclusively support government organisations to provide better services to citizens and users through the discovery and delivery of key projects across digital, data, people, and technology. BetterGov is not just a service provider; we are strategic partners dedicated to the transformation and success of the UK Public Sector.
Our mission
To be the catalyst for a digitally-empowered government and society, where seamless, purposeful, and accessible technology solutions drive transformative change, elevate service delivery, and enhance the well-being of citizens.
Our vision
Empower government organisations and citizens alike by providing digital, cloud, people, and technology solutions. Create and implement cost-effective and impactful digital products and systems, improving service delivery models to enable social empowerment. Foster capability development, through upskilling, knowledge sharing, and continuous improvements.
Our purpose
Our purpose is to transform public services through the provision of accessible and purposeful digital, cloud, people and technology solutions. By empowering both government and citizens, we aim to drive meaningful change, elevate service delivery standards, and ultimately improve the quality of life for citizens. We are committed to creating and implementing the most cost effective, efficient, impactful, and sustainable service delivery models, emphasizing upskilling, knowledge sharing, and social empowerment to ensure a digitally-enabled future that benefits all.
Our Approach
The road to digital transformation, especially in the public sector is dotted with deep, expensive potholes many of which can be predicted, avoided, and even removed with advice and help from an experienced, trusted partner. This is where BetterGov come in.
Corporate Social Responsibility
The BetterGov team are privileged to be providing mentoring support to two organisations who focus on the development, social improvement and professional success of young people, both locally and across the UK.
The Social Mobility Foundation (SMF) is a charity which aims to make a practical improvement in social mobility for young people through providing opportunities, and networks of support for 16-17 year olds who are unable to get them from their schools or families.
The Kent Foundation is an essential part of the business community, supporting innovative young people to grow new enterprises, create employment opportunities, and contribute to the economic well-being of the County.
Alzheimer’s Research UK
This year BetterGov will be fundraising for Alzheimer’s Research UK, the UK’s leading dementia research charity.
If nothing changes, one in two of us will be directly affected by dementia – either by developing the condition ourselves, caring for someone with it, or both. Currently, there are no treatments available on the NHS to slow, stop or prevent the diseases that cause it. But Alzheimer’s Research UK’s cutting-edge work is accelerating progress towards a cure.
Throughout 2026 the BetterGov team will focus our fundraising efforts on supporting this life-changing research, with the hope that one day the heartbreak of dementia will become a thing of the past.
Explore our work
We’re proud to have successfully supported key transformational programmes across Public Sector, delivering sustainable outcomes and creating true value through internal capability development.
